Refund policy

Right to cancel purchase

• The customer has the right to cancel the purchase within 14 calendar days from the day of delivery. The customer can exercise this right by returning the products to Westtoer apb at their own expense and risk. Provided that the products are still in perfect condition, i.e. uncreased, immaculate, untorn and without any other physical defects, the original order including the shipping costs from Westtoer apb to the customer will be refunded within 14 calendar days of notification by the customer.
• Shipping costs refunded by Westtoer will be limited to the value of a standard shipment, if the customer originally chose a more expensive shipping option.
• Returns can be registered on our website: https ://www.visitwestvlaanderen.be/nl/praktisch/herroepingsformulier